Holiday Inn Express Leland - Wilmington Area, an IHG Hotel

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Property building in Holiday Inn Express Leland - Wilmington Area, an IHG Hotel

My first contact with the property was with a gentleman that worked the front desk named Tommy during a worldwide computer outage. He stayed in contact with me from five in the morning till 9 AM reassuring me that when I arrived at my room would be ready. Working on the pressure never once losing his cool once we arrive, After a 5hr drive we were greeted by Jess and Nathan. They were very accommodating and making sure that we had everything we needed back in fourth with little things we forgot. The kept a wonderful attitude as a huge family arrive with a family reunion. ( it was a very busy weekend) The staff seem to be very helpful and everyone around. The system in general manager, Jennifer was very kind during The hustle and bustle of that morning as we (a group of other people) checked out . I think he was working alone at the front desk that morning felt bad for her .

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Wanda

يوليو 2024

Staff was pretty cool for the most part. Some where more about doing the job and did not seem to have interest in being greeted. But the majority of staff I personally encountered were pleasant and more than happy to help. Service was usually faster then prompt and done with a smile. Thanks guys.

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Moody

أبريل 2025

Lobby or reception in Holiday Inn Express Leland - Wilmington Area, an IHG Hotel

I was thankful that the menu included egg omelets and especially turkey bacon ( I don’t eat beef or pork).

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Dianne

يونيو 2024

Breakfast in Holiday Inn Express Leland - Wilmington Area, an IHG Hotel

Almost all the staff were very accommodating. Tom was a bit standoffish, but everyone else was fabulous in communication from the maids to the kitchen manager.

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Tommy

نوفمبر 2024

The room we “ended” up with was excellent. The front desk person, Jennifer was extremely helpful. Everyone else was very friendly and helpful. The breakfast was also very good.

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Teresa

مارس 2024

My sister and I were in town for a family wedding. Let me start y saying that the breakfast was DELICIOUS!!! We had stopped the day before on our ride up from Florida and ate at the Cracker Barrel; and the breakfast at the hotel was much better than the breakfast at the Cracker Barrel!! The bacon was divine and the pancake maker was awesome as well as the biscuits and gravy. I really can't say enough about the entire breakfast area. So many great choices. And the area was spotless and very orderly. My only preference that I would have liked and didn't get was in the room. The ac/heating unit had a wall mounted thermostat and would not allow for the fan to run continuously; which is something I prefer. The sound and feel of the air moving and not just quiet stagnant air is a preference of mine. The hotel is undergoing a large renovation project, but it did not interfere with our stay. All in all it was a pleasant stay and the breakfast knocked it out of the park!!

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Barbara

مارس 2023